Once we have executive buy-in, we oversee the implementation process from start to finish.

LIUL DALA

GLOBAL CO.

We identify technology, training, and processes to take your service team to the next level. 

EFFICIENCIES

OUR SERVICES

The Pecoraro Companies, Inc. monitors Key Performance Indicators at 3-week intervals, adjusting strategies as needed.

Business Consulting

 

ASSESSMENT

SEASONED PROS

“The Pecoraro Companies, Inc. delivered everything they promised. Our customer satisfaction levels are at an all-time high!”

OUR CONSULTANTS HAVE BEEN EVERYWHERE – RETAIL TO WALL STREET. 

Our professional staff includes four MBAs, a certified sales process engineer, and a customer retention expert. We have special expertise in Web sales, insurance, and healthcare.

PLANNING

IMPLEMENT

TESTIMONIALS

The Pecoraro Companies, Inc. uses surveys, interviews, and observation to conduct a comprehensive service audit.

  • On-site audits
  • Service benchmarking
  • Fresh Start training
  • Call center outsourcing
  • KPI measurement
  • Legal compliance